I should make it my New Year's resolution not to complain about the pricing at Value Village, but I have a better chance of becoming a tidier person in 2011. Sigh. Let's start off with the good side of Value Village and then I'll get out my cat 'o nine tails.
Alright, now hear me roar. I found a medium sized fish bowl that was priced at $1.99. It had a little rust stain on the bottom that I knew I could scour off easily. When I took it to the checkout, I saw that it had a significant crack along the side. I was using my 30% off card, that I've earned through purchases at the store. I didn't know that they had to deduct the discount per piece, so when I presented the card at the end, the woman told me that she had to void everything and start again. Maybe they should have a sign at the cash telling customers to present the card at the beginning.
So while she was voiding the order, I went to the back to find another fish bowl. I discovered a much smaller bowl that also cost $1.99. I thought it was odd that the store would charge the same price for two bowls that were totally different sizes. I politely asked about it and whether or not I could have it for .99 or something like that. I wasn't trying to be cheap. It just didn't seem right. A tired looking man who appeared to be the store manager was counting up money at another desk. My cashier explained the situation to him, but he stood his ground. "The larger one costs the same because it has a stain and a crack in it." I was told. I cleared my throat. "Why would somebody willingly buy a fish bowl with a crack in it?" I was told that someone might use it for something else. Alright, I guess you could put a terrarium in it, or perhaps it could be a very large swear jar for Gordon Ramsey. How silly of me to not to consider the myriad possibilities in this cracked fish bowl gathering dust on a back shelf of a thrift store. I'll try to be more open minded in the future.
Anyway, I was given a new 30% off card with a few extra stamps on it. I sense the cashier knew I was right and felt a bit bad that they were so hardline about cheaping out on loyal customers.
I know I'll be back and I'll try not to complain. Promise.
Erin
Erin complain away. I swear there is no logic to the pricing system. That said, I still find Value Village here to be one of the more 'reasonably priced' thrift stores around.
ReplyDeleteHmm, bad decision on their part! I did have a successful request for reduction last week. I wanted a $11.99 item that had a tear on the front, and they reduced it to $7.99! I had just asked the cashier if they could knock a couple bucks off, but that's what the manager settled on!
ReplyDeleteSome days I feel the same as you, then other days are START THE CAR prices! But I find Goodwill and Salvation Army Thrift Stores to be more reasonable than Value Village. I usually stop there first. But you know you'll still shop there, eh?
ReplyDeleteHave to remember that VV is a business and prices can be quite high although can be negotiated. Same for Talize. GW is my store of choice, then the animal aid thrift stores and a bible mission store here too. Got me a pair of black patent leather sandals by Mr. Seymour for $$3.99, and a near new pair of New Balance for $2.99! A couple of mths ago got a pair of high=heeled sandals by Anne Klein for $5! You can tell I LOVE shoes!
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